COVID-19 update: We want to ensure you that we are adhering to the government’s recommendations and are picking and packing orders in a hygienic manner. Parcels are sent via Australia Post and Fastway couriers and will be left at your door in a safe place to minimise handling (please refer to their websites for specific information on this).
FREE shipping Australia-wide for orders of physical items over $170
Shipping Australia-wide is $15 for orders of physical items $1-$170
Example: If your order totals $171 and includes $70 of ebooks and $101 of hardcopy books, postage will be $15.
We use standard parcel post with Australia Post or Fastway Couriers to get your parcel to you. All parcels are tracked. Small orders that can be sent as a letter are not tracked.
If your parcel does not turn up within 2 weeks, you will need to let us know so we can follow it up with the sender. Fastway do not look for parcels which they have not been notified as missing within 30 days of dispatch.
In-stock items for orders received by 12pm are posted the same day. However, out of stock items (backorders) may take up to three weeks. We will inform you immediately if your item is not currently in stock and how long it may take to get it to you. We endeavour to get your lovely books to you as soon as possible.
If any part of your order is not in stock we will hold your order until we are able to send all items together. This time should only be a matter of 2-3 weeks. If we do not expect the out of stock item for a longer period than this, we will split your order and send the items when they arrive separately at no extra postage.
If you require any of your books urgently before the 2-3 week time frame and request the order to be split, we reserve the right to charge postage for any subsequent parcels at the actual cost of postage. The first part will be sent according to the postage rates above and the rest at actual postage, regardless of the value of the remaining part.
To avoid items being out of stock please remember that June-July and November-March are very busy and we encourage you to order early to avoid disappointment.
Please let us know if you would like your parcel insured. We charge the fee that Australia Post charges for insurance.
All overseas orders will be sent by Australia Post. Shipping costs will be calculated at checkout.